Privacy Policy

Last updated: February 27, 2025

1. Introduction

Welcome to ReserveKit (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reservation management platform and related services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information: When you create an account, we collect your name, email address, password, and other contact details.
  • Profile information: Information you add to your profile such as business details, service descriptions, and scheduling preferences.
  • Reservation data: Information related to reservations, bookings, and appointments made through our platform.
  • Payment information: When you make payments through our platform, our payment processors collect payment details.
  • Communications: Information you provide when contacting us for support or communicating with other users on the platform.

2.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

  • Usage data: Information about how you use our platform, such as features accessed, time spent, actions taken.
  • Device information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers.
  • Log data: Server logs, IP addresses, access times, and referring website addresses.
  • Cookies and similar technologies: Information collected through cookies and similar technologies to track activity and remember preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activities
  • Personalize and improve your experience with our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
  • Business Transfers: In connection with a business transaction such as a merger, acquisition, or sale of assets.
  • Legal Requirements: When we believe disclosure is necessary to comply with laws, regulations, legal processes, or governmental requests.
  • Protection: When we believe disclosure is necessary to protect the rights, property, or safety of ReserveKit, our users, or others.
  • With Your Consent: When you have given us consent to share your information.

5. Data Security

We use reasonable security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, updating, or deleting your information
  • Objecting to our use of your information
  • Requesting that we restrict our use of your information
  • Requesting portability of your information
  • Opting out of certain communications from us

To exercise these rights, please contact us at amin@reservekit.io.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, we may transfer your information to the United States and process it there.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: amin@reservekit.io